Intensive course: Communication with patients in crisis situations

Dates: 14^th and 15^th of July 2025

Location: Sofia, Bulgaria

Format: On-site

ERUA and New Bulgarian University (NBU) are announcing an intensive course “Communication with patients in crisis situations” that will take place at NBU, between the 14^th and the 15^th of July.

The course will offer discussions on some critical skills when communicating with patients and their families in crisis – communicating serious illness, death of family member, donor situation, medical errors. The course includes 6 hours of lectures and discussions and 6 hours of practical activities – case discussions, simulation of situations.

The students will acquire basic knowledge in:

• communication in crisis situations,
• talking with difficult patients,
• sharing the bad news,
• discussing medical decisions.

Course Structure:

14.07.2025

10.00 – 13.30 Communicating with patients in a crisis – 4 academic hours /lectures, discussions/

14.30 – 16.00 Internship – participation in communicative situation – 2 hours training

15.07.2025

10.00 – 13.30 Communicating with families in a crisis – 2 academic hours /lectures, discussions/

14.30 – 16.00 Internship – training – 4 hours training

Assessment:

The examination will be held through a PowerPoint presentations. On successful completion the course will award 1 ECTS.

Who can apply:

We are looking for 10 Bachelor and Master students.

Place: New Bulgarian University, Sofia, Bulgaria.

Application deadline: 15^th of May 2025

How to apply:

If you are interested, you need to send an e-mail to Slavena Nikolova – snikolova@nbu.bg

Funding:

ERUA students can receive travel and accommodation funding from their home universities. Please contact your local coordinators.